The contents of this article highlight solutions known to solve issues where the inMusic Software Center fails to open/launch on Windows 10/11 operating systems. 


TABLE OF CONTENTS


Disable Bluetooth settings

  • Press the Windows key + I together to open the Settings app. 
  • Navigate to Devices -> Bluetooth & other devices. 
  • On the right side, you can use the “Bluetooth” option to turn on or disable Bluetooth.
    • Disable Bluetooth
  • Attempt to launch the inMusic Software Center



Graphics Card Confliction


Your PC's graphics card driver may prevent inMusic Software Center from launching as expected. 


To resolve this... 

  • Place the inMusic Software Center on your desktop 
  • Right-click the icon and select properties. 
  • In the properties window, select 'Compatibility' tab
  • 'Check / Tick' the box that states 'Run in 640 x 480 resolution' as seen below



  • Click Apply and OK  
  • Launch the Software Center
  • When the program launches,  login to your profile
  • Once logged in, close down the Software Center 
  • Right-click on the Application
  • Navigate to the 'Compatibility' tab
  • 'Uncheck / Tick' 'Run in 640 x 480 resolution'  
  • Click Apply and OK
  • Launch the inMusic Software Center
  • The application should now launch as expected



Reinstallation


If the steps above have not resolved your issue, proceed with reinstalling the inMusic Software Center Application.

Visit THIS hyperlink to obtain the latest build for Windows. 



If you're still experiencing this issue, please contact our friendly support team by submitting a new support ticket.