Frequently Asked Questions

Do I Need a Subscription for SoundSwitch V1 Hardware?
Information for Existing SoundSwitch Users (those who had SoundSwitch V1 before SoundSwitch 2.0 release) If you already own a SoundSwitch V1 Interface, ...
Sun, 24 Sep, 2023 at 10:45 PM
What is DMX?
What is DMX? DMX, which stands for Digital Multiplex, is a protocol used by SoundSwitch to control various lighting fixtures. In simple terms, it's ...
Sun, 24 Sep, 2023 at 10:38 PM
Downloading SoundSwitch
You can download SoundSwitch using the links below. Before you can use SoundSwitch, you will need to create an account but following this link You can dow...
Sun, 24 Sep, 2023 at 10:46 PM
How to Activate Your 3 Months Free SoundSwitch License with Hardware Purchase
Ok, let's get you sorted. If you've purchased SoundSwitch hardware online or from a dealer and want to activate your 3 months of free usage, follow...
Mon, 11 Sep, 2023 at 9:36 PM
SoundSwitch Software Subscriptions Explained
Explaining Software Subscriptions Discover the three subscription options available with the launch of SoundSwitch 2.0 software:   1. Monthly Subscrip...
Mon, 11 Sep, 2023 at 9:04 PM
How to Setup and Activate Your SoundSwitch Subscription
How to Setup and Activate Your SoundSwitch Subscription In SoundSwitch 2.0, we've introduced flexible subscription payment options, allowing you to ...
Mon, 11 Sep, 2023 at 9:37 PM
What Fixtures are Supported by SoundSwitch?
Supported Fixtures in SoundSwitch: SoundSwitch is compatible with a wide range of DMX fixtures to elevate your lighting experience. Here's what you ...
Mon, 2 Oct, 2023 at 2:35 AM
Minimum System Requirements for SoundSwitch
Minimum System Requirements for SoundSwitch: To ensure optimal performance, please make sure your computer meets the following minimum system requiremen...
Tue, 12 Sep, 2023 at 12:11 AM
Nanoleaf How to Setup and FAQ
Setting up Nanoleaf with SoundSwitch and Engine Lighting: This section will guide you on how to set up your Nanoleaf fixtures with SoundSwitch and Engin...
Mon, 25 Sep, 2023 at 1:04 AM
One of My Fixtures Isn't in the SoundSwitch Library...Help!
If your lighting fixture is not listed in the SoundSwitch Fixture Library, you have two options: 1. Request a Fixture Profile: You can contact the Sound...
Mon, 2 Oct, 2023 at 2:50 AM
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