Frequently Asked Questions
Ok, let's get you sorted. If you've purchased SoundSwitch hardware online or from a dealer and want to activate your 3 months of free usage, follow...
Mon, 11 Sep, 2023 at 9:36 PM
Explaining Software Subscriptions Discover the three subscription options available with the launch of SoundSwitch 2.0 software: 1. Monthly Subscrip...
Wed, 1 Nov, 2023 at 10:10 PM
What is DMX? DMX, which stands for Digital Multiplex, is a protocol used by SoundSwitch to control various lighting fixtures. In simple terms, it's ...
Wed, 1 Nov, 2023 at 10:10 PM
Supported Fixtures in SoundSwitch: SoundSwitch is compatible with a wide range of DMX fixtures to elevate your lighting experience. Here's what you ...
Wed, 1 Nov, 2023 at 10:11 PM
If your lighting fixture is not listed in the SoundSwitch Fixture Library, you have two options: 1. Request a Fixture Profile: You can contact the Sound...
Tue, 3 Oct, 2023 at 9:36 AM
If your fixtures in SoundSwitch aren't responding, follow these steps to troubleshoot and fix the issue. Checklist: 1. Check DMX Interface -...
Sun, 26 Nov, 2023 at 8:11 PM
DJ Software Compatibility with SoundSwitch: SoundSwitch offers compatibility with various DJ software to ensure that you have the flexibility to use y...
Wed, 1 Nov, 2023 at 10:15 PM
Minimum System Requirements for SoundSwitch: To ensure optimal performance, please make sure your computer meets the following minimum system requiremen...
Sun, 21 Jan, 2024 at 3:21 PM
Control One FAQ's: Here are answers to some of the most frequently asked questions about the Control One: 1. Do I still need the Mic...
Tue, 24 Oct, 2023 at 6:44 PM
Introduction to SoundSwitch: SoundSwitch is a powerful Digital Lighting Workstation (DLW) designed to seamlessly synchronize your lighting shows with y...
Wed, 1 Nov, 2023 at 10:16 PM