If you are having difficulty registering your Numark product, please check our instructions and FAQ below:



How do I register my product?

The inMusic Profile is where you can register your device, to access included content and downloads.


To create an account, or log in, please click HERE.


1. Once logged in, select the 'register new product' button.



2. On the following page, enter the device serial. You do not need to include the (21), as this has already been entered. 





2. Follow the on-screen steps to check the serial.


4. Select 'register your product', to move to the last page.


Enter your date of purchase, and the purchase location, and once again select 'register your product'. Your registration is now complete, and the device will be visible within your product list. 




Where do I find my product serial number?

Your product serial number will begin with a (21) and will be found on a barcode sticker on the product and often on the box as well. Usually, this is located on the back or the bottom of the product, on the product gift box, and even sometimes on the user manual in the box with the product.


Example:


For some unique products, the serial number may not be immediately visible. For example, many headphones will hide the serial number on the inside of the ear cup. 



Invalid Serial Error

If you are receiving this error message while attempting to register your product, this means that the serial number has not been entered correctly, or the wrong product has been selected from the list.


Please check that you are not re-typing the (21) when entering the serial number. This is already included in the format and does not need to be entered again. If entering the (21), you will also find that you will be missing digits at the end of your serial number. 


Incorrect:


Correct:



If your serial number is entered correctly, and you still get the Invalid Serial error, this means the wrong product has been selected from the drop-down list. Please check your product for the specific model version and check the list again.



Serial at Max Registration

This means simply that the serial number has already been registered to a different account. This may happen if the product was purchased used or gifted by another user. 


If you receive this error, the serial number will need to be cleared before it can be registered to a new account. Please submit a ticket to our support team by filling out the support form here. Be sure to include your product name and serial number exactly as it appears on the product.



This Product Serial is Already Registered to You Error

This means the product has already been registered to your user account. 


Navigate back to your main account page to view your product registration and available downloads and authorization codes. 



Further Technical Support

If you are still having trouble after reviewing this article, please submit a ticket to our support team by filling out the support form here. 


Be sure to include all relevant details including your product name and serial number exactly as it appears on the product.