"Why Is My MPC Stuck on Looking for Computer?" 

This is completely normal. It does not necessarily indicate there is any issue with the device at all. MPCs have two modes; Standalone mode, and Controller mode. When in controller mode, the standalone functionality Is disabled, but the MPC is able to connect to and communicate with the desktop software in a very comprehensive manner. 

In order to do this, a few requirements must be met:

  • The MPC must be connected to the computer via the included USB 2 or USB 3.0 cable depending on the model. 
  • The driver for the particular MPC model must be installed. 
  • The MPC 2 software and the MPC OS FW must be on the same point version, or the closest point version available. If you have any questions about installing the MPC software please see this helpful video guide: how to install and activate MPC software and drivers.
  • The MPC 2 program or plugin must be open on the computer. 

Potential reasons your unit is experiencing this issue include: 

  • Faulty USB Connection - If you are using a USB to USB C adapter, or a USB hub, this could be the source of the issue. Please attempt a direct connection. (Mac users may need a USB B or USB 3.0 B to USB C cable). Also, the USB cable itself could be faulty, attempt with a secondary USB cable. 
  • Check the point version of your Firmware and Software, and be sure that they are as close as possible to one another. Please check out this helpful guide for updating your Firmware.
  • Driver Installation Errors  How to install and activate MPC software and drivers. 

If you are still experiencing issues with your MPC connection via controller mode, please feel free to reach out to us at the Akai Pro Support page here, where you can create a support ticket describing the issue. It is recommended that you include any photos or video content that will better help assist you in the support ticket.