Moog Subsequent 37 & Sub 37 | General Troubleshooting

For general troubleshooting of the Sub/Subsequent 37, we recommend performing the following steps in order:

TABLE OF CONTENTS

• Initial Settings
• Note Calibration
• Pot Calibration
• Reload Factory Presets
• Reload Firmware

1. Initial Settings

   • Press the GLOBAL button and scroll UP until you see INIT SETTINGS.
   • Press the CURSOR button to select this option.
   • Hold SAVE button for five seconds (you will see a countdown on the screen).
   • All global settings will be reset to their defaults.
   • A video detailing how to restore the initial settings can be found HERE 

2. Note Calibration

   • Verify that the synth has warmed up for at least 15 minutes
   • Press the GLOBAL button and scroll UP until you see CALIBRATION
   • Press the CURSOR button to enter this menu
   • Press CURSOR on NOTE CALIBRATION to select this option
   • Press the SAVE button to begin the calibration process
   • You will see the OCTAVE lights flashing like a strobe tuner for the duration of this process. It should take no more than 2-5 minutes.
   • A video detailing how to perform a note calibration can be found HERE

3. Pot Calibration

   • You will find the necessary files and instructions HERE.
     
   • A video detailing how to perform a pot calibration can be found HERE.

4. Reload Factory Presets

   • You will find the necessary files and instructions for Sub 37 HERE.
   • You will find the necessary files and instructions for the Subsequent 37 HERE.
   • Sub 37 and Subsequent 37 presets are interchangeable.
   • A video detailing how to reload the factory presets can be found HERE.

5. Reload Firmware

   • You will find the necessary files and instructions for the Sub 37 HERE.
   • You will find the necessary files and instructions for the Subsequent 37 HERE.
   • Sub 37 and Subsequent 37 firmware are interchangeable.
   • A video detailing how to perform a firmware update can be found HERE.