Akai Pro MPC Series | Troubleshooting Plugin Errors

In this article we will go through steps to troubleshoot plugin related errors.

Scenario: Plugin is not downloading to my drive

Error: One of the plug-in folders is missing

Error: Download failed with code: 0 or 200

Solution - Check that you have a drive selected: Go to Menu > Preferences > Activations > Content Download Drive and tap Change

Solution - Check your network connections: Your MPC will require an active internet connection to download and activate plugins. Please refer to the below articles to assist with this:

Akai Pro MPC and Force | Troubleshooting Internet Connection : inMusic Store

Akai Pro MPC Series | Cannot Log Out of Activations Menu : Akai Professional 

Solution - Drive Space: If you find that your plugins are not downloading or functioning correctly, double check that the drive has enough space.

Scenario: I have duplicate plugins in Sounds menu

Scenario: My plugin is missing it's GUI 

Error: Set Preset failed: Error parsing preset file

Solution - Delete Synth folder: The MPC only requires one Synths folder to download plugin instruments and FX - Either on the MPC's Internal drive or an external drive (SSD, USB drive, SD card etc).

To resolve this, locate the Synths folder on all drives and delete it:

• MPC Internal Drive: Menu > Browser > Places > Internal. Highlight the Synths folder, press the Shift button and tap Delete.
• User Drives: Menu > Browser > Places > [Your Drive Name]. Highlight the Synths folder, press the Shift button and tap Delete.

Once this has been done, perform the following steps in order:

*Note: This external drive will need to be permanently connected to your MPC when activating and installing your plugins. We would suggest using an SD card or user-installed SSD (MPC Live, Live II, X, X SE and Key 61 only)