Native Access: Frequently Asked Questions

Native Access is an administration tool for product activation, installation and updates for all your Native Instruments products. Native Access is available for download on this page of our website.

TABLE OF CONTENTS

• Which NI Products are Supported in Native Access?
• Does Native Access replace Service Center?
• Where Can I Find Updates for Products that are not Supported by Native Access?
• Do I need to Register a Hardware Product?
• Do I need to Install all Products at Once?
• My computer is not Connected to the Internet. How do I Install and Update my Products?
• What operating systems are supported by Native Access ?
• My product is missing in Native Access. What can I do?

Which NI Products are Supported in Native Access?

Native Access supports most of NI's product catalog, with the exception of some discontinued legacy products.

Does Native Access replace Service Center?

Yes. Native Access replaces Service Center for all your product registrations and installations.

Where Can I Find Updates for Products that are not Supported by Native Access?

You can find installers for older Native Instruments product updates in this article.

Do I need to Register a Hardware Product?

Yes. When you register a hardware product automatically activates the included software. Find more information in this article.

Do I need to Install all Products at Once?

No. Native Access lets you install products individually from the Not installed tab at any time you wish.

My computer is not Connected to the Internet. How do I Install and Update my Products?

Native Access requires an internet connection in order to install and update your products. KOMPLETE (ULTIMATE) hard drive users can install directly from the hard drive but the computer needs to be connected to the internet when entering the KOMPLETE (ULTIMATE) serial number.

What operating systems are supported by Native Access ?

You can find the current system requirements for Native Access in this page.

My product is missing in Native Access. What can I do?

There can be several reasons for this. Find more info on how to solve this in this article.