KOMPLETE KONTROL “Missing Product” Error

If you see a “Missing Product” error in KOMPLETE KONTROL, it usually means the product library cannot be found in its expected location.

Missing Product

TABLE OF CONTENTS

• Common Causes
• How to fix it
• Additional Options
  • Repair in Native Access
  • Restore original location or drive name

This error appears when loading a preset if the required product library is missing or not detected.

Common Causes

• The library has been moved to a different location
• The drive containing the library has been renamed or disconnected

How to fix it

1. Open the KOMPLETE KONTROL Preferences and select Library > Factory.
2. Click on the folder icon of the product's entry.
3. Navigate to the Library's current location and confirm the selection.
4. Click the Rescan button.

You may close the Preferences now.

Additional Options

Repair in Native Access

Use the repair function to relink missing content

Restore original location or drive name

If the library was moved or the drive name changed, return it to its original path