Native Instruments Support General and Guidelines

How to contact NI Support

Here are the details:

  1. Open the support page: https://support.native-instruments.com

    You can also click Support in the header on any Native Instruments page:


  2. You can use the Search function to find articles relevant to your enquiry:


  3. Alternatively, you can chat to our 24/7, multilingual support agent, Riff:


    Riff will be able to provide immediate support, any time of day. If your query cannot be resolved directly, a ticket will be created for you, and handed off to the relevant support specialist for further review. 

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