Placing An Order

Placing An Order

What are the order processing, restrictions and shipping cutoff times?
All inMusic Brands orders ship within the United States only. We do not ship to P.O. Boxes, APOs, FPOs, Puerto Rico or the U.S. Virgin Islands at this time....
Thu, 4 Aug, 2022 at 7:30 PM
If I place my order today, how soon will I get it? Will it ship the same day?
In most cases, domestic orders placed before 2PM ET (Eastern Time) Monday-Friday will ship that same day. (Weekends & holidays excluded)  https://www.i...
Wed, 16 Mar, 2022 at 11:55 AM
The product I would like to order is not available in the inMusic Store.
Our current products are also available from authorized online resellers or local dealers.  Please contact us if you need assistance locating a product, hav...
Fri, 13 Jan, 2023 at 12:35 PM
What are the business hours for the inMusic Store order support department?
inMusic Store provides telephone customer order support, 10:30AM - 6:00PM Eastern Time daily. (833) 302-2183 Live chat and additional online support op...
Tue, 16 Jan, 2024 at 4:05 PM
How do I place a telephone order?
Please contact us during normal business hours to place a telephone order.  inMusic Store provides telephone customer order support, 10:00AM - 6:00PM Easte...
Mon, 18 Sep, 2023 at 5:17 PM
When does my credit card get charged?
Once you place an order your bank will place a hold on the funds. After your order has shipped, we collect payment from your credit card.
Fri, 11 Mar, 2022 at 3:14 PM
Do you require a signature to receive a package?
No, a signature is not required. Once you receive your tracking number, we recommend registering with FedEx to receive real-time delivery updates via text o...
Tue, 15 Mar, 2022 at 4:24 PM
Do you offer payment plans?
inMusic has partnered with Affirm to help you purchase the products you love and pay over time. Affirm currently offers inMusic Store customers options to p...
Mon, 19 Dec, 2022 at 10:24 AM
Do you accept checks or money orders for payment?
Currently, we are unable to accept checks or money orders for payment.
Wed, 16 Mar, 2022 at 4:45 PM
My billing and shipping address are not the same. Can I still place an order?
Yes. Please confirm the recipients shipping information is correct and accurate before placing your order.
Fri, 11 Mar, 2022 at 4:43 PM
inMusic World Headquarters

200 Scenic View Drive
Suite 201
Cumberland, RI 02864
United States

inMusic Brands Europe LTD

Unit 3, Nexus Park, Lysons Avenue
Ash Vale
Hampshire GU12 5QE
United Kingdom

inMusic GmbH

Hans Günther Sohl Str. 4a
47807 Krefeld

inMusic Taipei

7th Floor, NO. 165, Naking East Road
Section 4
Taipei 105

inMusic Japan Corporation

Minami Azabu 1-5-10
Koike Building 1-2F
Minato-ku, Tokyo
106-0047 Japan