If your payment card has been declined at checkout, try these troubleshooting tips before your next attempt.
Correct your payment information, authorize the payment with your bank and make sure your purchase is within the card’s authorized spending limit.
If you are using a pre-paid card, those purchases are reviewed, we cannot guarantee that your prepaid credit card will be accepted. Contact the company that issued the pre-paid card for further instructions.
Please contact us if you have any additional questions.
Select and submit a "New Support Ticket".