FAQ

ION Audio Turntables | Why is my unit recording in Mono?
While all of our turntables are designed for stereo, because of the plug-and-play nature of class compliant devices your turntable may have been recognized ...
Tue, 7 Mar, 2023 at 12:40 PM
Why is my turntable spinning too fast or too slow?
This is most often due to a belt that is improperly installed. Remove both the record, and the slip mat from the turntable. Rotate the platter so that y...
Wed, 28 Sep, 2022 at 11:35 AM
ION Audio Why is my turntable only producing sound from one side?
If your turntable has built-in speakers, try connecting a set of speakers to the turntable, or using headphones (if your turntable has a headphone jack) to ...
Fri, 13 Jan, 2023 at 3:53 PM
ION Audio | Why do I hear music from my turntable with the volume off?
This is perfectly normal.  Turntables produce sound when the stylus (or needle) makes contact with the record.  We recommend turning the volume up and sitti...
Wed, 15 Feb, 2023 at 10:36 AM
Do I need a special stylus to play 78 rpm records?
Yes, you will need a special 78 stylus in order to play 78 rpm records on your turntable.  The grooves on a 78 record are wider, so a standard stylus made f...
Fri, 13 Jan, 2023 at 3:50 PM
ION Audio | How do I connect my ION turntable to my receiver?
The RCA outputs on your ION turntable produce a line level signal that must be connected to a line in, or CD input on your receiver.  Connecting a line leve...
Mon, 3 Apr, 2023 at 3:24 PM
ION Audio Premier LP | Does this turntable play 78 RPM records?
The Ion Audio Premier LP is able to play 78 RPM records with a dedicated 78 RPM stylus which would be able to be purchased online. The part number is listed...
Fri, 14 Apr, 2023 at 4:15 PM
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