In the event you are not completely satisfied with your hardware product purchase from the inMusic Store, you can return it for a refund within 30 days of receiving your product. Please contact us directly to receive a RMA (Return Merchandise Authorization) and directions on how to ship the item back.

Contact us by telephone during normal business hours or submit a "New Support Ticket".

Telephone: 833-302-2183 (Monday - Friday)

Additional information related to shipping & returns can be found here:

For questions related to our software refund policy, please visit this page:

Please note:

If you purchased your inMusic Brands product from a retailer or a third-party website, please refer to that individual store's return policy, We recommend you directly contact the place of purchase for further assistance.