Native Access | Native Access / Registration Error: The serial has been registered already
Symptom
When trying to register a product in Native Access, you receive the following error message:
Registration error: The serial has been registered already
Solutions
New and already registered products
If you have purchased the product a long while ago, you might have used a different email address for the activation.
If you want to have all your products under one account, you can do so by transferring your licenses.
Second-hand products
If you have purchased the product second-hand, please ask the seller to request a license transfer.
If you cannot contact the seller, you can still use your new hardware. Registration of the hardware is not necessary to use it. You can simply acquire the software separately to use with your hardware:
- Maschine 3
- Traktor Pro 4
- Komplete Start (for Kontrol keyboards)
- Drivers for your hardware
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