Maschine+ | Error: Registration Failed

Symptom

When trying to set up and register your Maschine+, the display shows the error message "Registration Failed".

Solution

• Since version 2.1.0, Maschine+ requires a valid Maschine 3 license in your account.
• You can purchase a copy here: Maschine 3
• Ensure your Maschine 3 license appears in your Native Instruments account. Open Native Access on your computer and click the Refresh icon to sync your licenses before registering on the hardware.

Important Information for Second-Hand Units

If you have purchased a pre-owned Maschine+ that has already been updated to firmware version 2.1.0 (or higher) by the previous owner, please note:

• Maschine 3 License Required: To complete the registration and setup of a device on this firmware, your Native Instruments account must contain a valid Maschine 3 license.
• License Transfer: If the previous owner did not include a Maschine 3 license transfer, the hardware will stay in a "Registration Failed" state. You will need to purchase or crossgrade to Maschine 3 in your account before the device can be successfully registered to your ID.
• Check Firmware Version: You can verify the current version on the hardware by navigating to Settings > General. If it shows 2.1.0, the Maschine 3 software is a mandatory requirement for operation.