Frequently Asked Questions

What's included in the box?

Opening up the Pathfinder Go box, you will find the following:

  • Pathfinder Go
  • USB-A to USB-C Charging Cable (3.28 ft / 1 m)
  • Quickstart Guide

What are the dimensions of the Pathfinder Go?

The Pathfinder Go has the following dimensions: (HxWxD): 13.48" x 6.50" x 13.23"

Is the Pathfinder Go water resistant?

The Pathfinder Go is IPX5 water resistant, meaning it is safe to leave in the rain or near the pool.

Is the battery user replaceable?

Pathfinder Go features a built-in rechargeable 11.1V 2Ah lithium-ion battery; this is not user-replaceable.

How long will Pathfinder Go last on a single charge?

The Pathfinder Go battery will last up to 15 hours, depending on the features being used, and the volume at which content is being played.

Can the Pathfinder Go pair with another speaker?

The Pathfinder Go can be paired with one other Pathfinder Go to stream Bluetooth through both devices.

Can I use the Pathfinder Go with the ION Sound Control App?

Yes, the Pathfinder Go is compatible with the ION Sound Control App for firmware updates and additional settings customization.

How do I connect to the Pathfinder Go via Bluetooth?

To connect to Pathfinder Go via Bluetooth, make sure Bluetooth is enabled on your device. Then power on Pathfinder Go, and it will be discoverable. Once it appears in your Bluetooth list, select it to pair.

How do I update the firmware of the Pathfinder Go?

To update the firmware, follow these steps:

  • Prior to beginning the update process, please install the ION Sound Control application from the Apple App Store or Google Play Store and ensure that it is up to date.

  • Connect your mobile device to your Pathfinder Go via Bluetooth, then sync with ION Sound Control via the steps copied below. If prompted to grant location access, please do so.


  • After syncing with ION Sound Control, tap the hamburger menu in the top-right of the application screen, then tap Firmware Update. This will open the Firmware Update Menu.

  • If a firmware update is available, the Update Now button will show. Tap this button to begin the update. If your firmware is already up to date, the Firmware Update Menu will inform you as such.

  • After tapping the Update Now button, the firmware update will begin. While the firmware update is running, be sure to keep your device in close proximity to your Pathfinder Go and do not allow your device to lock or go to sleep.

  • Once the firmware update has completed, your Pathfinder Go will restart. To check for a successful update, simply reopen ION Sound Control and check the Firmware Update Menu; The firmware will now show as up to date.