Native Instruments | How do I merge accounts?

We strongly advise not to use several Native Instruments accounts to register your products. We recommend instead to register them all in one single account.

If you wish to transfer or sell your license to someone else, do not pass on your account details (e-mail and password); please request a license transfer instead. 

If, for some reason, you intended to transfer your licenses to another account, here is what we recommend to do, depending on your situation:

TABLE OF CONTENTS

• 1. I have not created a new account yet
• 2. I already own a second account
• 3. I do not remember the email address of my account

1. I have not created a new account yet

If you have access to your old account, you can change your NI account's settings, like your address and password.

Note: Unfortunately, the option to change your email address in your account is temporarily not available.

2. I already own a second account

If you own two accounts and want to transfer licenses from one to the other (e.g. if you want to only use one account in the future), you can do so by transferring your licenses as shown here:

1. Get a License Transfer ID as shown in this video
2. Import the ID to your other NI account as shown in this video

3. I do not remember the email address of my account

In this case, please contact our support team. Please provide the following information:

• Your registered serial number(s).
• Your personal details such as full name, artist name and former email address.