Native Instruments Support Purchase Support

The Delivery Time has Passed, but I Have not yet Received the Shipment of my NI Webshop Order

On rare occasions, delays of the shipment may occur, especially in remote areas.


Unfortunately, NI has no influence on this. Please contact your local customs office if you live outside the EU and USA to check if your package is currently in customs clearance. If the announced shipping times are exceeded significantly, please contact our order support and have your order number to hand.

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