Since Updating My Kontakt Libraries, They Do Not Load in Kontakt

Symptom

After updating your Kontakt libraries, you cannot load them in Kontakt anymore. In most cases, you receive the error message:

Your version of Kontakt is too old to load this file.

Cause

Many of our products received an update for NKS2 compatibility and polyphonic aftertouch. These library versions require the latest Kontakt 7 (Player) / Kontakt 8 (Player) in order to run correctly.

Solution

The latest Kontakt 7 (Player) / Kontakt 8 (Player) require macOS 12 or higher / Windows 10/11.

There are different solutions depending on your setup:

• If you are on macOS 12 (or higher) and use Kontakt 7 (Player), please install the latest update in Native Access.
• If you are on macOS 12 (or higher) and use Kontakt 6, you can install the free Kontakt 8 Player and use it instead - or you can install the previous versions of the affected libraries via the following link: Kontakt Libraries - Previous Compatible Versions
• If you are on macOS 10.15 or macOS 11, you cannot install the latest Kontakt 7 (Player) since it's not compatible. Please install the previous versions of the affected libraries via: Kontakt Libraries - Previous Compatible Versions
• In case you simply prefer using Kontakt 6, please install the previous versions of the affected libraries via the following link: Kontakt Libraries - Previous Compatible Versions

If you have downgraded the affected libraries, please run Native Access once so that the libraries can be authorized correctly.