TABLE OF CONTENTS
macOS
1. Enable Full Disk Access
Please grant Full Disk Access to Kontakt, all NI apps, and other audio software:
- Open your Mac's System Preferences and select Security & Privacy.
- In the Privacy tab, choose Full Disk Access.
- If available, click the lock icon in the bottom left of the window and enter your macOS password.
- Ensure that your desired app appears in the list.
If it does not appear in this list, click the + icon and add the location of the app from here:
- Native Access and other audio software: Macintosh HD > Applications
- Other NI apps: Macintosh HD > Applications > Native instruments - Once completed, click the lock icon again (if available).

Note: the look of the Full Disk settings can vary depending on your macOS version.
2. Reinitializing the Kontakt database
- Hold down the alt key on your computer's keyboard and click Go in the Finder menu bar. Choose the appearing Library entry in the drop-down menu.

- Navigate to Application Support > Native Instruments.
- Open the folder of your Kontakt version, e.g. "Kontakt 8". (Please note that Kontakt 6 is displayd as "Kontakt".)
- Delete the file komplete.db3:

- Start Kontakt as a standalone application (not in your DAW). It may take a few moments to reinitialize the database. The browser problems should then be resolved.
Windows
Reinitializing the Kontakt database
- Click the Windows start button at the bottom left of your screen.
- Type "%localappdata%" and click the option that appears.
- Navigate to the Native Instruments folder.
- Open the folder of your Kontakt version, e.g. "Kontakt 8". (Please note that Kontakt 6 is displayd as "Kontakt".)
- Delete the file komplete.db3:

- Start Kontakt as a standalone application (not in your DAW). It may take a few moments to reinitialize the database. The browser problems should then be resolved.
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